Privacy Policy

Last updated: [Month] [Day], 2026

Total Roofing USA ("Total Roofing USA," "we," "us," or "our") operates totalroofingusa.com (the "Site"). This policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly, such as your name, phone number, email address, service address, and details about the work you're requesting, when you call us, fill out a form, or otherwise contact us.

We may also collect limited technical information automatically when you visit the Site, including your IP address, browser type, device type, pages viewed, and referring URLs, typically through cookies or similar technologies.

2. How We Use Information

• To respond to quote requests and schedule inspections or service calls
• To communicate with you about an active or prospective job, including by phone, text, or email
• To improve the Site and understand how visitors use it
• To meet legal, insurance, and accounting obligations
• To prevent fraud and misuse of the Site

3. Sharing Of Information

We do not sell your personal information. We may share information with:

• Employees, subcontractors, and suppliers who need it to complete a job
• Insurance carriers or adjusters, at your request, in connection with a claim
• Service providers who host the Site, process payments, or support our operations, under confidentiality obligations
• Authorities, if required by law or to protect our rights, property, or safety

4. Communications & Consent

If you submit a phone number to us, you may receive calls or text messages from Total Roofing USA related to your inquiry or service. Message and data rates may apply. You can ask to stop text communications at any time by replying "STOP," or by calling us directly to update your preferences.

5. Cookies

The Site may use cookies or similar tools to remember preferences and understand site usage. You can disable cookies in your browser settings; some site features may not function correctly without them.

6. Data Retention

We keep personal information for as long as needed to provide services, satisfy legal or warranty obligations, resolve disputes, and enforce our agreements.

7. Your Choices

You may ask us to review, update, or delete the personal information we hold about you by contacting us using the details below, subject to any records we're required to keep by law or for active/warrantied work.

8. Children's Privacy

The Site is intended for adults seeking home improvement services and is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes To This Policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

Total Roofing USA
Phone: (555) 010-2020
Website: totalroofingusa.com
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